Organizational Behavior: Managing People and Organizations, International Edition,
14th Edition

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
1. An overview of organizational behavior.
2. The changing environment of organizations.
Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.
3. Individual characteristics.
4. Individual values, perceptions, and reactions.
5. Motivating behavior.
6. Motivating behavior with work and rewards.
Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.
7. Groups and teams.
8. Decision making and problem solving.
9. Communication.
10. Conflict and negotiation.
Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.
11. Traditional leadership approaches.
12. Modern leadership approaches.
13. Power, influence, and politics.
Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.
14. Organization structure and design.
15. Organization culture.
16. Change management.

• Ricky W. Griffin

  Dr. Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has worked as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management and the Southern Management Association as well as in the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including MANAGEMENT, HUMAN RESOURCE MANAGEMENT, MANAGEMENT SKILLS, INTRODUCTION TO BUSINESS and INTERNATIONAL BUSINESS.

• Jean M. Phillips

  Dr. Jean Phillips is a professor of human resource management in the School of Labor and Employment Relations at Penn State University. Dr. Phillips earned her Ph.D. in organizational behavior from Michigan State University. She was among the top five percent of published authors in the Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Dr. Phillips is a fellow of the Society for Industrial and Organizational Psychology. She has served on multiple editorial boards of top journals and has published more than 30 research articles. She has authored or co-authored nine books, including this text, STRATEGIC STAFFING, HUMAN RESOURCE MANAGEMENT, MANAGING NOW and the five-book STAFFING STRATEGICALLY series for the Society for Human Resource Management. Dr. Phillips was also the founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press. She has taught classroom and hybrid classroom/online courses in strategic human resource management, organizational behavior, staffing and teams and leadership in the United States, Iceland and Singapore. Her research interests focus on recruitment and staffing, leadership and team effectiveness and linking organizational survey results to business outcomes.

• REVISED COMMUNICATION CHAPTER (CH. 9) HIGHLIGHTS IMPORTANT, RECENT DEVELOPMENTS IN ORGANIZATIONAL COMMUNICATION TODAY. Significantly updated content throughout this chapter focuses on recent changes and aspects of organizational communication that are most important to managers and directly contribute to organizational success and employee satisfaction.

• UPDATED "REAL-WORLD CHALLENGES" OPEN EACH CHAPTER BY HIGHLIGHTING CURRENT ENGAGING SITUATIONS. This edition's revised "Real-World Challenges" present timely, intriguing situations related to the chapter content that follows. These features highlight familiar organizations and immediately capture student attention to emphasize the importance of the topics that students are about to study.

• NEW INFORMATION AND THE LATEST UPDATES HIGHLIGHT THE IMPACT OF COVID-19 ON ORGANIZATIONS TODAY. Revisions and updates throughout this edition clearly detail and explain the ongoing influence of the COVID-19 pandemic on all aspects of organizational behavior.

• EXPANDED AND REVISED CONTENT EMPHASIZES THE MOST RECENT CHANGES IN TODAY'S WORK ENVIRONMENT. Updates throughout this edition focus on the latest trends in the current workplace, including the surge in remote work, increased flexibility in work options and the impact of high employee turnover.

• INCLUSIVE LANGUAGE THROUGHOUT THIS EDITION PROMOTES THE STATUS OF ALL PEOPLE. The authors have carefully reviewed and revised content to ensure all discussions incorporate language that emphasizes respect for all with workplace examples that are welcoming to all individuals.

• INTRIGUING, CURRENT VIDEOS ENGAGE STUDENTS WITH PRACTICAL APPLICATIONS. These digital videos available through MindTap connect actual examples drawn from today's business world to timely chapter content and challenge students to apply what they’ve learned.

• CUSTOMIZABLE, INTERACTIVE VIDEOS, CASES AND EXERCISES CHALLENGE STUDENT THINKING. This edition provides a YouTube channel, case study index, custom videos, Experiential Exercises powered by YouSeeU® and assignments for each chapter. All resources make it easy to personalize your course to your students' needs. These resources are specifically created to keep your students engaged while elevating their thinking.

• UPDATED "REAL-WORLD CHALLENGES" ENCOURAGE PARTICIPATION AND PROVOKE IN-DEPTH THINKING. Within these challenge exercises, students examine familiar organizations, such as Coinbase, Twitter and Spotify, and take a glimpse at the organizational principles behind the topics making news today.

• INTRIGUING SELF-ASSESSMENTS HELP ENSURE STUDENTS RELATE TO THE CHAPTER MATERIAL. Proven self-assessment tools throughout this edition promote reader engagement and encourage development as students connect chapter material to life around them and clearly see the importance of what they're learning. These self-assessments are available both within the book and online with MindTap.

• EXPERIENTIAL LEARNING ACTIVITIES GUIDE STUDENTS IN VIRTUALLY COLLABORATING ONLINE. A wealth of Experiential Learning Activities, powered by YouSeeU®, incorporate video and audio resources to help students complete role play or group project assignments.

• "NOW WHAT?" CUSTOM-DESIGNED VIDEO SERIES DEPICTS ORGANIZATIONAL BEHAVIOR CONCEPTS IN ACTION. These dynamic, custom videos follow a group of employees at a realistic toy company, illustrating chapter concepts within a contemporary and challenging work organization.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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