The Labor Relations Process: A Partnership Approach to Creating Strategic Competitive Advantage, Second Edition gives us insight into managing both unionized and non-unionized employees. In the competitive global business environment, labor relations management plays a critical role in determining not only a company’s competitiveness but also that of an industry, a city, and a country. Users of this book have the opportunity to look at real cases of successful labor relations processes and explore the possibility of adopting at least some of the practices that have been proven to be effective in at least one context. The transformation that has taken place in Singapore’s industrial relations system and the remarkable improvement in global competitiveness of the Singapore economy in the past several decades provide numerous compelling and valuable lessons which local and overseas managers, government officials, and unionists/employees, can learn jointly. Based on the Singapore experiences, the key ingredient for an effective labor relations system that contributes to national and organizational success in an all-win manner is “industrial peace with justice” and the key success factor to make sure that this ingredient works its wonders is “incessant constructive tripartite deliberation”. As managers, government officials, and unionists/employees approach the subject matter collaboratively to evaluate the alternatives available for them to move forward together under a win-win-win partnership, they should be able to find the solutions best-suited for their circumstances.
Preface
Acknowledgments
About the Authors
Part 1 Recognizing Rights and Responsibilities of Unions and Management
1. Union-Management Relationships in Perspective.
2. Evolution of Labor-Management Relationships.
3. Legal Influences.
4. Unions and Management: Key Participants in the Labor Relations Process.
5. Why and How Unions are Organized.
Part 2 The Bargaining Process and Outcomes
6. Negotiating the Labor Agreement.
7. Economic Issues.
8. Administrative Issues.
9. Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure.
Part 3 Administering the Labor Agreement
10. Contract Administration.
11. Labor and Employment Arbitration.
12. Employee Discipline.
Part 4 Applying the Labor Relations Process to Different Labor Relations
Systems
13. Labor Relations in the Public Sector.
14. Labor Relations in Multinational Corporations and Other Countries.
Index
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Ghee Soon Lim
Ghee Soon Lim is currently Associate Professor at the NUS Business School. He holds a PhD degree in Business Administration from the University of Illinois at Urbana-Champaign, USA (1993). He has authored several textbooks for use by professors and students in tertiary educational institutions, including The Leadership Experience in Asia (with Richard Daft), Human Resource Development for Effective Organizations: Principles and Practices Across National Boundaries (with John M. Werner and Randy L. Desimone), Human Resource Management: An Asian Edition (with Robert L. Mathis and John H. Jackson), The Labor Relations Process: A Partnership Approach to Creating Strategic Competitive Advantage (with William H. Holley, Jr., Kenneth M. Jennings, and Roger S. Wolters), and New Era of Management in a Globalized World: An Asian Perspective (with Chua Siew Beng, Usa Skulkerewathana, and Richard L. Daft). Prof Lim has extensive experiences in teaching, evidence-based academic research, and supervision of organizational consulting projects.
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William H. Holley
William H. Holley taught labor relations, collective bargaining, and arbitration for 32 years at Auburn University, and he worked as an arbitrator in many industries, from airlines to professional sports to the Postal Service. Widely published, he coauthored Personnel/Human Resource Management with Ken Jennings and Labor Relations: An Experimental and Case Approach with Roger Wolters. His research has appeared in the Academy of Management Journal, Labor Law Journal, Personnel Psychology, and other journals. He served as secretary and president, as well as a board member for the Journal of Management of the Southern Management Association (a division of the Academy of Management). He is also a member of the National Academy of Arbitrators, serving as its executive secretary-treasurer, vice president, and president. Dr. Holley received his B.S. and M.B.A. from Mississippi State University, and his Ph.D. from the University of Alabama.
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Kenneth M. Jennings
Kenneth M. Jennings was the Richard de Raismes Professor of Industrial Relations at the University of North Florida, where he taught undergraduate and graduate courses in labor relations and human resource management for more than 20 years. An engaging teacher and prolific scholar, he wrote numerous books, including Balls and Strikes: The Money Game in Professional Baseball, and Labor Relations at the New York Daily News. His articles have appeared in the Industrial and Labor Relations Review, Industrial Management, Personnel Journal, Employee Relations Law Journal, and Transportation Journal. Before academia, Dr. Jennings worked in industrial relations for Union Carbide. He earned his B.S. from Knox College, and his M.S. and Ph.D. from the University of Illinois.
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Roger S. Wolters
Roger S. Wolters is professor emeritus in the Department of Management at Auburn University, where his primary interests included labor law, collective bargaining, and dispute resolution. Coauthor of Labor Relations: An Experiential and Case Approach with William H. Holley, Jr., his research was published in Labor Law Journal, Arbitration Journal, Employee Responsibilities and Rights Journal, Journal of Construction Engineering and Management, Industrial Relations, and other journals. Dr. Wolters has consulted to private and public organizations, and served as an Administrative Hearing Officer for grievances with the City of Auburn, Alabama. He earned his B.B.A. and M.A. from the University of North Florida, and his Ph.D. in Labor and Industrial Relations from the University of Illinois.
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Integrates theoretical and evidence-based arguments with practical and logical considerations.
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Appreciate the different environmental conditions facing managers, government officials, and unionists/employees in different countries that tend to drive their actions away from the ideal.
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Links macro-level environmental conditions to micro-level workplace practices to help managers, government officials, and unionists/employees see the correspondence or incompatibility between them.
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Critical reviews, insightful conjectures, and confident predictions based on personal involvement and experiences.
3P-AEBK: AGRIBUSINESS FUNDAMEN TALS & APPLICATIONS
9789814878654
3P-AEBK: AGRICULTURAL MECHANIC S FUND/APPS UPDATED PRECISION
9789814878630
3P-AEBK: AGRISCIENCE FUNDAMENT ALS & APPS UPDATED
9789814878647
3P-AEBK: EARTH SCIENCE INTRODU CTION
9789814853149
3P-AEBK: GEOLOGY EARTH IN PERS PECTIVE
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3P-AEBK: INTRODUCTION TO FORES TRY SCIENCE
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3P-AEBK: LANDSCAPING PRINCIPLE S & PRACTICES
9789814878708
3P-AEBK: UNIVERSE HYBRID
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3P-AEBK: WORKBOOK T/A WILDLIFE & NATURAL RESOURCE MANAGEMENT
9789814878685
3P-AEBK: CARDIOPULMONARY ANATO MY & PHYSIOLOGY
9789814834766
3P-AEBK: LAW & ETHICS PHARMACY TECHNICIANS
9789814834773
3P-AEBK: RCA BASIC PRINCIPLES FOR CONSTRUCTION
9789814839006
Cengage eBook: The Labor Relations Process 12 Months
9788000041711