Management,
3rd Edition

Part 1: Introduction to Management
1. Introduction to management
2. The evolution of management thinking
Part 1 Integrative case: James Dyson and the electric vehicle revolution

Part 2: Managing External and Internal Environment
3. The organization and corporate culture
4. The dynamics of alternative organizational forms
5. Managing in a global environment
6. Managing ethics and social corporate governance
Part 2 Integrative case: Givaudan: Creating a non-profit foundation for sustainable fragrances

Part 3: Planning
7. Managerial planning and goal setting
8. Strategy formulation and execution
9. Managerial decision-making
Part 3 Integrative case: The European Commission

Part 4: Organizing
10. Managing small business start-ups
11. Managing change and innovation
12. Managing corporate diversity
Part 4 Integrative case: Birkenstock celebrates 250 years of shoemaking

Part 5: Leading
13. Leadership
14. Managing human resources
15. Managing communication
16. Leading teams
Part 5 Integrative case: Unjani Clinics

Part 6: Controlling
17. Managing quality and performance
Part 6 Integrative case: Maersk: Surviving disruption on the high seas

• Richard L. Daft

  Richard L. Daft, Ph.D., is the Brownlee O. Currey, Jr., Professor of Management in the Owen Graduate School of Management at Vanderbilt University. Dr. Daft specializes in the study of organization theory and leadership and is a fellow of the Academy of Management. He has served on the editorial boards of the Academy of Management Journal, Administrative Science Quarterly and Journal of Management Education. He has been the associate editor-in-chief of Organization Science and served for three years as associate editor of Administrative Science Quarterly. Dr. Daft has authored or co-authored 14 books and written dozens of scholarly articles, papers and chapters in academic books. A noted expert in organization behavior and organization design, Dr. Daft is one of today's most highly cited academics in the fields of economics and business.

• Alan Benson

  Alan Benson was formerly a Senior Lecturer in Management at the University of Exeter Business School, where he held module leader responsibilities for Master’s-level modules, such as ‘Managing in a Multinational Context’ and ‘Strategy’, as well as ‘Business Projects’ on the undergraduate degree programmes. He has worked in UK academia for more than 25 years, taught MBA-level modules in Strategy and Entrepreneurship in the UK, Bahrain, Oman, Saudi Arabia, Dubai, Singapore, Hong Kong and Indonesia, and supervised numerous Master’s-level dissertations and student internship project reports. Before becoming a full-time academic, Dr Benson worked as a management consultant and gained senior management experience in several industrial sectors, including a number of blue-chip engineering and manufacturing companies.

• Brian Henry

  Brian Henry is a full-time Research Fellow at INSEAD and an adjunct professor at a number of private business schools in France, such as ISCOM, ISG and NEOMA. As a Research Fellow, he writes business cases about family-run firms. A versatile instructor, Dr Henry teaches International Business, Supply Chain Management, Marketing Management and European Institutional History. Before becoming a full-time academic, Dr Henry worked as a senior communications and marketing specialist for the financial service industry in New York. Previously, he was a financial journalist for a weekly trade publication in New York and London covering the petrochemical industry.

• Fully revised and updated with many innovative and stimulating real-life examples from around the world to ensure students are learning from material they can relate to, such as startups in last mile delivery, food waste and measuring biodiversity.

• New content reflecting the heightened need for sustainable approaches across the world of business including managing climate conscious workers, Coca cola making soft drinks more planet friendly and how the Greek island of Tilos is a role model for sustainable systems.

• Engaging and topical new content for many pedagogical features enables students to learn from recent examples that have current relevance, including new integrative cases on Birkenstock, Givaudan and Maersk.

• An updated MindTap is also available which features a useful range of assignments including self-evaluation tests, mini-simulations and a wide range of learning and revision tools to entrench key concepts, boost confidence, develop critical thinking skills and prepare for the workplace.

• Clear learning objectives at the beginning of each chapter ensure students know what they need to learn.

• Short and pithy Concept Connection features illustrate real examples and bring the subject to life.

• Innovative Way features punctuate the chapters to provide inspiring lessons.

• Self-assessment exercises in each chapter provide learners with useful formative feedback on attitudes and personal development attributes relevant to new managers.

• Reflection features provide a summary at the end of key sections to help students revise and pause to reflect on their personal learning.

• Green Power features provide topical sustainability cases and insight from around the world.

• End-of-chapter discussion questions and ‘apply your skills’ exercises enable learners to use their critical-thinking skills and provide the type of challenges that are found in practice.

• MindTap provides students with an online learning solution encompassing many different content types from which to learn and revise, including video cases and group breakout activities.

• A fully updated Companion Website is also available with an instructor’s manual, PowerPoint slides and a test bank.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.