Principles of Supply Chain Management,
5th Edition

Part I: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW.
1. Introduction to Supply Chain Management.
Part II: SUPPLY ISSUES IN SUPPLY CHAIN MANAGEMENT.
2. Purchasing Management.
3. Creating and Managing Supplier Relationships.
4. Ethical and Sustainable Sourcing.
Part III: OPERATIONS ISSUES IN SUPPLY CHAIN MANAGEMENT.
5. Demand Forecasting.
6. Resource Planning Systems.
7. Inventory Management.
8. Process Management--Lean and Six Sigma in the Supply Chain.
Part IV: DISTRIBUTION ISSUES IN SUPPLY CHAIN MANAGEMENT.
9. Domestic U.S. and Global Logistics.
10. Customer Relationship Management.
11. Global Location Decisions.
12. Service Response Logistics.
Part V: INTEGRATION ISSUES IN SUPPLY CHAIN MANAGEMENT.
13. Supply Chain Process Integration.
14. Performance Measurement Along the Supply Chain.

• Joel D. Wisner

  Joel D. Wisner is professor of supply chain management in the Lee Business School at the University of Nevada, Las Vegas (UNLV). He earned his B.S. in mechanical engineering from New Mexico State University and his M.B.A. from West Texas State University. Dr. Wisner worked as an engineer for Union Carbide at its Oak Ridge, TN facility and then worked in the oil industry in the Louisiana Gulf Coast and West Texas areas. Dr. Wisner earned his Ph.D. in supply chain management from Arizona State University. Today, he stays busy teaching courses and writing textbooks in supply chain management and operations management at UNLV. His research and case writing interests are in process assessment and improvement strategies along the supply chain. His articles have appeared in numerous journals including Journal of Business Logistics, Journal of Operations Management, Journal of Supply Chain Management, Journal of Transportation, Production and Operations Management Journal and Business Case Journal.

• Keah-Choon Tan

  Keah-Choon Tan is professor of operations management in the Lee Business School at the University of Nevada, Las Vegas (UNLV). He received his B.Sc. degree and M.B.A. from the University of South Alabama, and his Ph.D. in operations management from Michigan State University. Prior to academia, Dr. Tan was a hospital administrator and an account comptroller of a manufacturing firm. Dr. Tan has served as the department chair of the marketing department and as associate dean for academic affairs at the Lee Business School at UNLV. Dr. Tan has published articles in the area of supply chain management, quality and operations scheduling in academic journals and magazines including Decision Sciences, Decision Support Systems, International Journal of Production Research, International Journal of Operations & Production Management, International Journal of Logistics Management, Journal of Supply Chain Management and Omega. He has served as editor, co-guest editor or editorial board member for several academic journals. Dr. Tan has received numerous research grants and teaching awards, including the UNLV Foundation Distinguished Teaching Award.

• G. Keong Leong

  G. Keong Leong is an instructional faculty and professor emeritus in the Information Systems and Operations Management Department in the College of Business Administration and Public Policy (CBAPP) at California State University, Dominguez Hills. He served as associate dean previously at CBAPP. He received his undergraduate degree in mechanical engineering from the University of Malaya and his M.B.A. and Ph.D. from the University of South Carolina. He is professor emeritus at the University of Nevada, Las Vegas and is on faculty at The Ohio State University. He is also a clinical faculty member at the Thunderbird School of Global Management. His publications have appeared in academic journals such as Journal of Operations Management, Decision Sciences, Interfaces, Journal of Management, European Journal of Operational Research and International Journal of Production Research. He has co-authored three books including OPERATIONS STRATEGY: FOCUSING COMPETITIVE EXCELLENCE AND CASES IN INTERNATIONAL MANAGEMENT: A FOCUS ON EMERGING MARKETS. He has also received research, teaching and service awards including Educator of the Year from the Asian Chamber of Commerce in Las Vegas, the Dennis E. Grawoig Distinguished Service award from Decision Sciences Institute and the OM Distinguished Scholar award from the Operations Management Division, Academy of Management. He has been active in the Decision Sciences Institute, serving as president, editor of Decision Line, at-large vice-president, associate program chair, chair of the Innovative Education Committee, chair of the Doctoral Student Affairs Committee and Manufacturing Management Track chair. In addition, he served as president of the Western Decision Sciences Institute and chair of the Operations Management Division, Academy of Management.

• CUTTING-EDGE COVERAGE EMPHASIZES THE MOST CURRENT INFORMATION AVAILABLE. Completely updated content, current business examples and the latest supply chain trends and developments appear in every chapter.

• NEW END-OF-CHAPTER CASES HIGHLIGHT THE RELEVANCE AND IMPORTANCE OF CONCEPTS. These engaging cases help your students apply the lessons they’ve learned from each chapter. Every chapter, after Chapter 1, provides two brief cases and one lengthier more detailed case.

• REAL-LIFE, TIMELY EXAMPLES BRING CHAPTER CONCEPTS TO LIFE. Each chapter includes several SCM Profile boxed features that keep students fully engaged by illustrating chapter topics in the context of real-world practice.

• EXPANDED STUDENT EXERCISES OFFER MORE OPTIONS. End-of-chapter questions and problems are now revised and expanded in this edition to give you more flexibility in assigning homework. With even more exercises students have plenty of experience putting chapter concepts into practice.

• MINDTAP® IS THE DIGITAL LEARNING SOLUTION THAT POWERS STUDENTS FROM MEMORIZATION TO MASTERY. MindTap Reader offers an enhanced, interactive eBook for students. Students can highlight key text, add notes, and create custom flashcards. When it’s time to study, everything they’ve flagged or noted can be gathered into a study guide.

• CONVENIENT INSTRUCTOR COMPANION WEBSITE PLACES RESOURCES ALL IN ONE PLACE. You can easily access the Instructor's Manual with case notes and answers to all end-of-chapter questions, test bank, as well as the PowerPoint® slides.

• COVERAGE OF INTERNATIONAL PURCHASING/PROCUREMENT AND ETHICAL AND SUSTAINABLE SOURCING PREPARES STUDENTS FOR REAL BUSINESS. Sections on international purchasing and procurement for government and nonprofit agencies (Chapter 2) equip students with critical knowledge of today's global marketplace. An entire chapter devoted to ethical and sustainable sourcing (Chapter 4) introduces students to some of the most pressing challenges in today’s workplace.

• FORECASTING EXAMPLES, COVERAGE OF LEAN PRODUCTION, AND EXAMPLES OF SIX SIGMA HELP STUDENTS APPLY WHAT THEY'VE LEARNED. Easy-to-apply forecasting examples in Part III emphasize how to use Excel® effectively. Sections highlight the environmental impacts of lean production and offer current examples of Six Sigma programs. Up-to-date examples on inventory investment and turnover ratios (Chapter 7) keep students aware of the latest developments.

• EXAMPLES HIGHLIGHT EMERGING ISSUES IN SOCIAL MEDIA, CLOUD COMPUTING, BIG DATA, AND MANAGEMENT OF SERVICE SUPPLY CHAINS. Packed with examples illustrating how to manage service supply chains effectively, this edition prepares students to understand sustainability in logistics and the impact of social media, cloud computing, and big data analysis in customer relationship management and other processes.

• GLOBAL ISSUES ARE EMPHASIZED THROUGHOUT THIS EDITION. Students review the expanding role of supply chain management in sustaining a global competitive advantage. The authors closely examine issues associated with global process integration and risk and security.

• UNIQUE CONTENT PROVIDES IMPORTANT COVERAGE AVAILABLE ONLY IN THIS BOOK. One-of-a-kind coverage in this comprehensive text encompasses operations, purchasing, logistics, and process integration with a focus on supply chain management. You can introduce students to a wealth of important content not available in other textbooks as this edition demonstrates how all aspects of supply chain management are accomplished effectively and efficiently.

• BALANCED PRESENTATION OF SUPPLY CHAIN MANAGEMENT FOLLOWS A NATURAL FLOW. To ensure thorough student understanding, the authors break down supply chain issues into purchasing, operations, logistics, and process integration. The text follows a natural flow through the supply chain activities -- making it one of the most balanced supply chain management books available.

• EXCEPTIONAL CASES AND SOLID ORGANIZATION EMPHASIZE PRACTICAL APPLICATIONS IN TODAY'S WORKPLACE. Well-organized chapters and excellent case studies clearly demonstrate the practical applications of real-world supply chain management. Interesting company examples are woven throughout to clarify and demonstrate the relevance of today’s most current supply chain issues that are covered in depth.

• MINDTAP IS THE DIGITAL LEARNING SOLUTION THAT POWERS STUDENTS FROM MEMORIZATION TO MASTERY. It gives you complete control of your course -- to provide engaging content, to challenge every individual, and to build their confidence. Relevant assignments guide students to analyze, apply, and improve thinking and allow you to measure skills and outcomes with ease. Empower students to accelerate their progress with MindTap. MindTap: Powered by You.

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