Master the interpersonal skills you need to thrive in personal relationships and to be successful in today's workplace. Interpersonal skills are now referred to as “power skills” because organizations say they are the most critically important for their workforces to develop. These skills are constantly being refined and developed throughout life, unlike other technical skills that can be learned in a six-week bootcamp. Reece/Reece's HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 14th EDITION, incorporates hundreds of examples of real human relations issues and practices in successful companies. Topics of discussion include positive psychology and happiness, why emotional and cultural intelligence are worth more than a high IQ, how self-esteem is developed, the root causes of negative attitudes, personal branding and social media in the job market, and how companies create a dynamic company culture that attracts and retains employees.
Part I: HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS.
1. Introduction to Human Relations.
2. Improving Personal and Organizational Communications.
Part II: CAREER SUCCESS BEGINS WITH KNOWING YOURSELF.
3. Understanding Your Communication Style.
4. Building High Self-Esteem.
5. Personal Values Influence Ethical Choices.
6. Attitudes Can Shape Your Life.
7. Motivating Yourself and Others.
Part III: PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS.
8. Improving Interpersonal Relations with Self-Awareness and Self-Disclosure.
9. Achieving Emotional Balance in a Chaotic World.
10. Transforming Relationships Through the Science of Happiness.
11. Developing a Personal Brand and Professional Presence.
Part IV: IF WE ALL WORK TOGETHER.
12. Team Building: A Leadership Strategy.
13. Resolving Conflict and Dealing with Difficult People.
Part V: SPECIAL CHALLENGES IN HUMAN RELATIONS.
14. Responding to Personal and Work-Related Stress.
15. Valuing Work Force Diversity, Equity, Inclusion and Belonging.
16. The Changing Roles of Men and Women.
Part VI: YOU CAN PLAN FOR SUCCESS.
-
Barry Reece
Barry L. Reece is professor emeritus at Virginia Polytechnic Institute and State University. Prior to this, he was on the faculty at the University of Northern Iowa. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of six college textbooks that have been through a total of 41 editions. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.
-
Monique Reece
Monique Reece is an adjunct professor at the Institute for Leadership and Organizational Performance at the University of Denver. She has also served as an Executive Education faculty member at the Daniels College of Business, University of Denver, and online faculty for Colorado State University.Monique has more than 25 years of teaching, training and executive management experience working with both Fortune 500 companies and fast-growing entrepreneurial businesses. She is the founder of MarketSmarter, a consulting and training firm that helps companies improve marketing, business strategy and organizational culture to inspire innovation, employee commitment and customer loyalty. Monique is the creator a program that has taught hundreds of CEOs, marketers, sales professionals, and entrepreneurs how to develop growth strategies and marketing plans. She formerly served as Executive Vice President at Jones Knowledge and as Director of Global Market Development and Corporate Planning at Avaya. Monique is the author of REAL-TIME MARKETING FOR BUSINESS GROWTH: HOW TO USE SOCIAL MEDIA, MEASURE MARKETING AND CREATE A CULTURE OF EXECUTION, coauthor of MARKET SMARTER, NOT HARDER, and a former columnist for The Denver Business Journal. She currently serves on the Chief Marketing Officer Council (CMO) Academic Liaison Board.
-
The authors have thoroughly revised and updated the 14th Edition content based on the significant impact the pandemic has had on personal lives and in organizations. The past couple of years have been a time of significant change in the way organizations lead and manage workers. Organizations are shifting from business-centric to human-centric management. Thus, leaders focus on developing the whole person.
-
Human relations and the need for interpersonal skills have never been more important. Studies from organization leaders and the world’s leading research firms say interpersonal skills are the most important skills needed in the workforce. As such, these skills are no longer referred to as "soft skills"; they are now referred to as the "power skills" organizations of all sizes say they need.
-
This edition addresses how to manage information overload and misinformation, plus the do’s and don’ts of social media.
-
Updates have been made to the timeless topics of cultivating emotional intelligence and cultural intelligence, leadership and leading teams, making moral and ethical choices, and so much more.
-
Try Your Hand activities encourage in-depth practice and critical thinking, plus they help students create self-improvement goals.
-
You Play the Role scenarios and engaging role-play exercises provide hands-on experience for students to practice the concepts learned in the chapter.
-
Human Relations in Action features emphasize "how-to" tips and practical, memorable examples from today's real organizations and businesses.
-
How-To features provide straightforward steps that guide students in mastering concepts and building skills to enhance their careers .
-
This text establishes seven major themes of human relations: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure and conflict resolution.
Cengage Testing, powered by Cognero® for Reece/Reece's Human Relations: Interpersonal and Organizational Applications
9780357718582
Cengage Testing, powered by Cognero® for Reece/Reece's Human Relations: Interpersonal and Organizational Applications, Instant Access
9780357718575
Instructor's Companion Website for Reece/Reece's Human Relations: Interpersonal and Organizational Applications
9780357718568