Carefully review the decision-making process of business leaders today and discover common threads behind ethical challenges in Jennings' best-selling BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS, 10E. The latest cases, new examples and intriguing readings drawn from pop culture, business and history introduce today's ethical issues, the consequences and societal costs. You learn how to recognize and resolve ethical issues to become a stronger business leader. Probing questions prompt you to evaluate situations like actions of the NBA in China or the NFL’s Taking-a-Knee issue. You learn how specific behaviors can lead to ethical or legal breaches as you work through real examples of business decisions gone awry. You study patterns and choices in examples such as how behaviors have changed during the pandemic, how employees gamed fitness devices for insurance discounts or how parents cheated to get their children into top universities.
UNIT 1: Ethical Theory, Philosophical Foundations, Our Reasoning Flaws, Types of Ethical Dilemmas, and You.
SECTION A Understanding Ourselves and Ethical Lapses.
SECTION B Ethical Theory and Philosophical Foundations.
SECTION C The Types of Ethical Dilemmas.
SECTION D Our Reasoning Flaws.
SECTION E Analyzing and Resolving Ethical Dilemmas.
UNIT 2: Solving Ethical Dilemmas in Business.
SECTION A Business, Ethics, and Individuals: How Do They Work Together?
SECTION B What Gets in the Way of Ethical Decisions in Business?
SECTION C Resolving Ethical Dilemmas in Business.
UNIT 3: Business, Stakeholders, Social Responsibility, and Sustainability.
SECTION A Business and Society: The Tough Issues of Economics, Social Responsibility, Stakeholders, and Business.
SECTION B Applying Social Responsibility and Stakeholder Theory.
SECTION C Government as a Stakeholder.
UNIT 4: Ethics and Company Culture.
SECTION A Temptation at Work for Individual Gain and That Credo.
SECTION B The Organizational Behavior Factors.
SECTION C Accounting and Governance Factor.
SECTION D The Psychological and Behavior Factors.
SECTION E The Structural Factors: Governance, Example, and Leadership.
SECTION F Industry Practices and Legal Factors.
SECTION G The Fear-and-Silence Factors.
SECTION H Culture of Goodness.
UNIT 5: Ethics and Contracts.
SECTION A Contract Negotiations: All Is Fair and Conflicting Interests.
SECTION B Promises, Performance, and Reality.
UNIT 6: Ethics in International Business.
SECTION A Conflicts between the Corporation’s Ethics and Business Practices in Foreign Countries.
SECTION B Bribes, Grease Payments, and “When in Rome …”
UNIT 7: Ethics, Business Operations, and Rights.
SECTION A Workplace Safety.
SECTION B Workplace Loyalty.
SECTION C Workplace Diversity and Atmosphere.
SECTION D Tough Issues and Confrontation in the Workplace.
UNIT 8: Ethics and Products.
SECTION A Advertising Content.
SECTION B Product Safety.
SECTION C Product Sales.
UNIT 9: Ethics and Competition.
SECTION A Covenants Not to Compete.
SECTION B All’s Fair, or Is It?
SECTION C Intellectual Property and Ethics.
The Ethical Common Denominator (ECD) Index: The Common Threads of Business Ethics.
Alphabetical Index.
Business Discipline Index.
Product/Company/Individuals Index.
Topic Index.
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Marianne M. Jennings
Professor Marianne Jennings is an emeritus professor of legal and ethical studies in business from the W.P. Carey School of Business at Arizona State University (ASU). She was named professor of the year in the College of Business in 1981, 1987, 2000 and 2010 and was the recipient of a Burlington Northern teaching excellence award in 1985. She served as director of the Joan and David Lincoln Center for Applied Ethics at ASU from 1995-1999. From 2006-2007, she served as the faculty director for the M.B.A. Executive Program. She took emeritus status in 2015, but continues to teach graduate courses in business ethics and ethical culture at ASU and other colleges around the country. She is also an instructor and mentor for Wiley’s CPAExcel review course. Professor Jennings has authored hundreds of articles in academic, professional and trade journals. She was named one of the Top 100 Thought Leaders by Trust Across America in 2010. In 2012 she was named one of the 100 Most Influential People in Business Ethics by Ethisphere magazine. Her columns have been syndicated around the country, and her work has appeared in the Wall Street Journal, the Chicago Tribune, the New York Times, Washington Post and the Reader's Digest. She has been a commentator on business issues on All Things Considered for National Public Radio. She has appeared on CNBC, CBS This Morning, the Today Show and CBS Evening News. Professor Jennings earned her undergraduate degree in finance and her J. D. from Brigham Young University. She has done consulting work for law firms, government agencies, businesses and professional groups including Allstate, Amgen, AstraZeneca, Blue Cross Blue Shield, Boeing, Bristol-Myers Squibb, Coca-Cola, Department of Energy, Department of Interior, Dial Corporation, DuPont, IBM, Institute of Internal Auditors, Mattel, Motorola, Southern California Edison, Pfizer and Toyota.
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NEW "ETHICS IN ACTION" FEATURES FOLLOW CASES WITH A BRIEF, THOUGHT-PROVOKING EXAMPLE TO STRENGTHEN ANALYTIC SKILLS. These deeper thought questions allow students to reflect and analyze as they review situations such as a mother facing criminal charges for boundary hopping to place children in a better public school or employees manipulating numbers on fitness trackers to lower health insurance payments.
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NEW "WHY DIDN’T THEY SAY SOMETHING?" FEATURES ASK STUDENTS TO PUT THEMSELVES IN THE PLACE OF THE EMPLOYEE NOTICING ETHICAL OR LEGAL ISSUES IN THE CASE. Students are challenged to honestly explore their feelings, reactions or concerns if faced with the same circumstances as individuals in the case who said nothing about an ethical or legal issue. Students gain a better understanding of how easy it can be to "let an ethical issue go."
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UPDATED "HISTORY REPEATS: ETHICAL LESSONS NOT LEARNED" FEATURES HIGHLIGHT NEW EXAMPLES OR EARLIER CASE EXAMPLES TO DEMONSTRATE REPEATING PATTERNS IN ETHICAL CHALLENGES. This learning tool helps students apply what they have learned from examples and case studies. They learn to recognize signs, symptoms and patterns within an unfolding ethical dilemma as opposed to studying a dilemma in which they know the outcome.
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NEW "FAMOUS LINES FROM ART & LITERATURE" FEATURES QUOTES OR LINES FROM MOVIES AND LITERATURE THAT APPLY TO ETHICS OR TO A PARTICULAR CASE. These shorty, pithy thoughts, quotes or brief lines of dialogue from films clearly demonstrate ethical dilemmas in action all around everything in daily life. Students also see how many times film characters recognize ethical issues or offer bottom-line assessments in difficult situations.
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NEW COVID-RELATED CASES AND DISCUSSIONS ADDRESS ETHICAL ISSUES RELATED TO THE PANDEMIC, VACCINES OR MASKS. Students examine the nursing home death rate manipulation issue in New York and issues with vaccines. Students also see how the pandemic brought out true character as individuals grappled with personal risk and learned how to abuse the systems. New examples review those who cut in line to be the first to obtain vaccines, or took advantage of eviction protections to avoid paying rent although they were not impacted economically by COVID.
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NEW KEY TERMS DRAW ATTENTION TO IMPORTANT TERMS USED IN THIS EDITION'S CASES AND READINGS. These Key Term lists appear at the end of each unit and the terms are clearly defined within the glossary.
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NEW LEARNING OBJECTIVES SUMMARIZE AND OVERVIEW KEY LEARNING POINTS FOR EACH UNIT. Provided at the beginning of each unit, the learning objectives draw attention to and summarize critical skills and knowledge students should acquire while studying the unit.
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UPDATED "COMPARE AND CONTRAST" QUESTIONS WALK READERS THROUGH ETHICAL DILEMMAS. These questions follow case discussions and provide examples of positive management decisions that differ from those in the case. This approach enables students to study individual scenarios of contrasting behavior rather than highlighting a single organization that can always have an ethical lapse. This approach keeps the text credible while emphasizing the vigilance needed, as individuals and in business, to avoid lapses and progress in moral development
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NEW CASES FOCUS ON ISSUES DOMINATING TODAY'S HEADLINES. Students examine the impact of behaviors in cases such as Operation Varsity Blues (parents cheating to get children into Ivy League universities), Theranos' fraud in duping investors, Ozy Media executives impersonating YouTube executives to obtain financing, a SoulCycle instructor claiming teaching status for COVID vaccine priority, Wells Fargo employees creating 3,500 fake accounts, Jussie Smollett problems, Mylan Pharmaceuticals pricing or KPMG cheating on PCAOB audits.
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A VARIETY OF NEW SHORT AND LONG CASES PROMPT REVIEW AND DEEP THINKING. Short case examples consider daily ethics, such as a single driving taking the carpool lane. Longer cases examine situations such as NBA’s issues in China, COVID's impact on the supply chain, and Carlos Ghosn' spending at Nissan and escape to Beirut. A case on the opioid crisis highlights ethical issues, including McKisney’s role in certification and possible conflicts. In addition, shorter cases, such as a dealing with a slacker team member, analyze real issues that students may be experiencing.
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THIS EDITION’S INTEGRATED STRUCTURE GROUPS CASES BY GENERAL TOPICS. This proven organization enables students to see various aspects of ethics across all fields, from personal and government to non-profits and publicly traded companies. Students see how similar factors, pressures and analyses apply in many situations, no matter what the underlying topic. An updated category chart makes it easy for you to select a theme and find supporting readings, while a handy transition guide aids users of previous editions.
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NUMEROUS ADDED READINGS PROFILE CURRENT, STIMULATING TOPICS. Students enjoy readings on topics such as pressure and hubris; the Bathsheba syndrome; government and non-profits; the psychology of poor ethical decisions; ethics, strategy and the regulatory cycle; controlling chicanery; individual moral development; legality versus ethics; social responsibility; the FCPA; and covenants not to compete. In addition, an essay on introspection explores personal actions that bother students. All readings motivate thinking through conduct, actions and intent.
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VARIETY OF EXAMPLES, ILLUSTRATIONS AND QUESTIONS COVERS THE GAMUT OF BUSINESS ETHICS. This edition features even more relevant examples from Uber, Danica Patrick, Kim Kardashian, Scarlett Johansson, tennis star Djokovic and COVID vaccine banishment, Johnny Depp winning $30 million he paid his lawyer for want of a written contract and Ashley Madison. Updates address the changes Dodd-Frank has brought. All-new questions guide students in analyzing ethical dilemmas, while thought-provoking illustrations highlight ethical lapses and factors that contribute to them.
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NEW CASES ADDRESS TIMELY ETHICAL ISSUES AND DILEMMAS. New cases cover topics such as boundary-hopping by parents to get children into better public schools and misleading ads about the safety of Portland, Oregon. All cases are expanded and update and highlight the latest from Boeing, Nissan, Nikola, Rivian, Bob Baffert and purebred horse racing, Purdue Pharmaceuticals and the opioid crisis, Wayfair and its mattresses for the border, and nursing home deaths in New York. This edition also presents updates on post-prison lives of those in classic cases, such as Enron, Tyco and HealthSouth.
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EXAMPLES OFFER PERSONAL AUTHOR PERSPECTIVE TO REINFORCE RELEVANCE FOR STUDENTS. An impressive assortment of examples from real-world ethical dilemmas, unethical conduct and highly principled decisions all draw upon the author’s vast business and educational experience. Examples come from contemporary sources including timely newspapers, business journals and Professor Jennings’ own professional experiences as a consultant and board member.
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