Master the process of management with the skills-based, functional approach in Griffin’s MANAGEMENT, 13E. Timely content focuses on active planning, leading, organizing and controlling as you examine emerging management topics. New discussions explore the impact of technology, the importance of a green business environment, the need to adapt in changing times, ethical challenges and the role of diversity. This is one of the first management books to examine the impact of the COVID-19 pandemic and its resulting economic turmoil. New cases and updated learning features support an effective balance of classic theory and contemporary practice. Hundreds of current examples highlight organizations such as Starbucks, Hilton Hotels, Quicken Loans and Honey Pot. New MindTap digital resources further guide you in thinking and acting like a successful manager with learning, application and study modules for each chapter. Immediate feedback and links to the printed book help you prepare for exams.
Part I: INTRODUCING MANAGEMENT.
1. Managing and the Manager's Job.
2. Traditional and Contemporary Opportunities/Challenges.
Part II: UNDERSTANDING THE ENVIRONMENTAL CONTEXT OF MANAGING.
3. Understanding the Organization's Environment.
4. Responding to the Ethical and Social Environment.
5. Navigating the Global Environment.
Part III: UNDERSTANDING PLANNING AND DECISION MAKING.
6. Basic Elements of Planning and Decision Making.
7. Managing Strategy and Strategic Planning.
8. Managing Decision Making and Problem Solving.
9. Managing Start-Ups and New Ventures.
Part IV: UNDERSTANDING THE ORGANIZING PROCESS.
10. Basic Elements of Organizing.
11. Managing Organization Design.
12. Managing Organization Change and Innovation.
13. Managing Human Resources.
Part V: UNDERSTANDING THE LEADING PROCESS.
14. Basic Elements of Individual and Interpersonal Behavior.
15. Managing Employee Motivation and Performance.
16. Managing Leadership and Influence Process.
17. Managing Interpersonal Relations and Communication.
18. Managing Work Groups and Teams.
Part VI: UNDERSTANDING THE CONTROLLING PROCESS.
19. Basic Elements of Control.
20. Managing Operations, Quality and Productivity.
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Ricky W. Griffin
Dr. Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has worked as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management and the Southern Management Association as well as in the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including MANAGEMENT, HUMAN RESOURCE MANAGEMENT, MANAGEMENT SKILLS, INTRODUCTION TO BUSINESS and INTERNATIONAL BUSINESS.
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MEMORABLE EXAMPLES DEPICT MANAGEMENT AT WORK IN NUMEROUS WELL-KNOWN ORGANIZATIONS. This edition draws notable examples from a wide variety of popular establishments, ranging from large organizations to unique small businesses. Examples demonstrate management principles at work in organizations such as Honey Pot, the TSA, Quicken Loans, EcoZoom, Netflix, Tim Cook’s leadership style, LVMH, Unilever, Google, Viking Cruises and Harley-Davidson.
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THIS EDITION PRESENTS AN EFFECTIVE BALANCE OF MANAGEMENT THEORY AND PRACTICE. Timely content emphasizes both the strong theories and practical applications behind management today. New and revised discussions, examples and activities help students strengthen their management skills and better understand the power of innovation at work in today's workplace.
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NEW AND REVISED BUILDING SKILLS EXERCISES OFFER INSIGHTS INTO EFFECTIVE MANAGEMENT APPROACHES. These updated and helpful Building Skills guide students in approaching a variety of challenging management situations using many of today's best practices. Students improve management skills related to conceptualization, diagnostic abilities, decision-making, time management and technical competencies.
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THIS EDITION IS THE FIRST MANAGEMENT TEXT TO ADDRESS THE COVID-19 PANDEMIC. New content throughout this edition offers comprehensive, integrated and strategic coverage of the COVID-19 pandemic and its impact on business.
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NEW COVERAGE OF THE GLOBAL PANDEMIC CLOSELY REVIEWS ITS ON-GOING EFFECTS ON MANAGEMENT. Detailed and insightful coverage examines the economic recession, the surge in unemployment and business closures during and after the pandemic. Discerning discussions delve into the long-term impact of pandemic-driven changes on small and large businesses as well as its effects on managers in the U.S. and beyond.
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NEW SKILL-BUILDING PERSONAL ASSESSMENTS DEMONSTRATE HOW READERS’ PERSPECTIVES AND EXPERIENCES INFLUENCE THEIR MANAGEMENT CAREERS. These useful surveys found in each chapter help students develop insights into their own perspectives, feelings and experiences. Students examine how their personal viewpoints hold the potential to impact their management careers.
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NEW "CALL-OUT QUOTES" DRAW ATTENTION TO INSIGHTS FROM BUSINESS, POLITICAL AND SOCIAL LEADERS. Each chapter features 5-8 memorable "Call-Out Quotes" from successful leaders and managers that capture student interest and showcase management principles in practice.
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INTEGRATED ORGANIZATION OF CHAPTERS OFFERS STREAMLINED YET COMPREHENSIVE PRESENTATION. This edition's framework logically progresses from introducing the field and focusing on the environment to discussing the four major managerial functions of planning and decision making, organizing, leading and controlling. These six logical, symmetrical parts provide thorough coverage of the field today.
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CHAPTER OPENING AND CHAPTER CLOSING CASES DRAW STUDENTS' ATTENTION TO IMPORTANT CHAPTER THEMES. "Management in Action" chapter opening cases capture student attention with actual scenarios, while "Management at Work" closing cases create a cohesive conclusion to the chapter's topics. Related "You Make the Call" features at each chapter's conclusion prompt students to practice key decision making skills.
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THE LATEST RESEARCH AND CITATIONS ARE INTEGRATED THROUGHOUT THE EDITION. Content throughout this edition references and cites recent information on international business, entrepreneurship, strategic management, decision making, organizational design and change, leadership, productivity and quality management to support the book's approach.
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"TECH WATCH" FEATURES HIGHLIGHT BREAKTHROUGH APPROACHES AND INNOVATIONS. Students see how the latest technology is influencing management practices and decisions around the world. In addition, "Leading the Way" feature demonstrate innovative thinkers and those making a difference in management and business today.
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"BEYOND TRADITIONAL BUSINESS" AND OTHER SPECIAL FEATURES OFFER KEY INSIGHTS. Students gain important instruction in specialized areas related to management with "Beyond Traditional Business" features. In addition, "A World of Difference" offers helpful tips and insights for improving management practices and "Doing Business on Planet Earth" discusses sustainability and other topics of growing importance in management today.
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Each chapter includes a skill-building personal assessment, a survey designed to help students develop personal insights into their own perspectives, feelings, and experiences that may impact their careers.
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Each chapter includes 5-8 interesting “Call-Out Quotes” from business, political, and social leaders that engage student interest.
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