Management,
14th Edition

PART 1: INTRODUCTION TO MANAGEMENT.
1. Leading Edge Management.
2. The Evolution of Management Thinking.
PART 2: THE ENVIRONMENT OF MANAGEMENT.
3. The Environment and Corporate Culture.
4. Managing in a Global Environment.
5. Managing Ethics and Social Responsibility.
6. Managing Start-Ups and New Ventures.
PART 3: PLANNING.
7. Planning and Goal Setting.
8. Strategy Formulation and Execution.
9. Managerial Decision Making.
PART 4: ORGANIZING.
10. Designing Organization Structure.
11. Managing Innovation and Change.
12. Managing Human Talent.
13. Managing Diversity and Inclusion.
PART 5: LEADING.
14. Understanding Individual Behavior.
15. Leadership.
16. Motivating Employees.
17. Managing Communication.
18. Leading Teams.
PART 6: CONTROLLING.
19. Managing Quality and Performance.
Appendix: Managing the Value Chain.
Glossary.
Name Index.
Company Index.
Subject Index.

• Richard L. Daft

  Richard L. Daft, Ph.D., is the Brownlee O. Currey, Jr., Professor of Management in the Owen Graduate School of Management at Vanderbilt University. Dr. Daft specializes in the study of organization theory and leadership and is a fellow of the Academy of Management. He has served on the editorial boards of the Academy of Management Journal, Administrative Science Quarterly and Journal of Management Education. He has been the associate editor-in-chief of Organization Science and served for three years as associate editor of Administrative Science Quarterly. Dr. Daft has authored or co-authored 14 books and written dozens of scholarly articles, papers and chapters in academic books. A noted expert in organization behavior and organization design, Dr. Daft is one of today's most highly cited academics in the fields of economics and business.

• UPDATES THROUGHOUT THIS EDITION BRING TODAY'S PRACTICE OF MANAGEMENT INTO FOCUS. Numerous updated and new features throughout every chapter work with the latest, user-friendly content to engage contemporary students. Updated applications and exercises as well as the latest examples illuminate the relevance and applicability of the innovative management principles that students are learning.

• NEW "KNOW YOURSELF" PERSONAL INSIGHT INVENTORIES AT THE BEGINNING OF EACH CHAPTER ENGAGE STUDENTS. This new, brief 8-10 item self-insight inventory at the beginning of every chapter draws students into the chapter’s content with a personal connection. For example, the chapter on today's global environment (Ch. 4) opens with a questionnaire about interpersonal habits that influence a manager’s relationships internationally. The chapter on motivating employees (Ch. 16) begins with a questionnaire about the reader's own extrinsic and intrinsic motivation.

• WITHIN EACH CHAPTER, NEW "KNOW YOURSELF" FEATURES CONTINUE TO DEMONSTRATE PERSONAL APPLICATIONS. In addition to chapter openers, new "Know Yourself" personal self-insight inventories also appear within every chapter, further prompting students to consider how their own attributes and attitudes shape their applications of chapter concepts. For example, within the chapter on environment and culture (Ch. 3), this feature provides students with personal feedback about their "cultural intelligence," while the chapter on innovation (Ch. 11) guides students in assessing their creativity.

• THE LATEST EXAMPLES OF MANAGEMENT CHALLENGES IN REAL ORGANIZATIONS INTRODUCE THE WRITTEN PRESENTATION WITHIN EACH CHAPTER. Every chapter immediately engages students with interesting and timely examples of management issues in actual organizations today. For example, this edition's chapter on strategy (Ch. 8) begins the text explanation with a discussion of the C.D.C.'s recent strategies for dealing with COVID-19.

• NEW "SNAPSHOT" BRIEF EXAMPLES DEPICT REAL CORPORATE BEHAVIORS AND ACTIONS THAT RELATE TO CHAPTER TOPICS. Each chapter contains approximately 30 of these short, practical examples that emphasize the relevance of what students are reading. For example, the chapter on strategy (Ch. 8) offers "Snapshots" featuring organizations ranging from Starbucks, Hallmark, Costco and Family Dollar to Bed Bath & Beyond, Kroger, Disney+, Uber & Lyft, Ticketmaster, PepsiCo, Twitter, SpaceX, Tesla, Gore-Tex, Pixar and Snapchat.

• NEW "REMEMBER THIS" FEATURES SUMMARIZE KEY POINTS FROM EACH MAJOR SECTION. These "Remember This" features highlight important takeaway points and examples after each chapter section for easy review. By creating an overview of each section, the summaries within each chapter remain brief and easily digestible for students.

• NEW AND UPDATED "CREATING A GREENER WORLD" FEATURES HIGHLIGHT SUSTAINABILITY INITIATIVES. These feature boxes in every chapter demonstrate how companies today are emphasizing sustainability initiatives to increase company value as well as help the environment. Students review memorable examples, such as Enel S.p.A. Utility's work with renewable power in Italy that appears in this edition's Chapter 8.

• NEW EXAMPLES IN EACH CHAPTER DEMONSTRATE MANAGEMENT RESPONSES TO THE COVID-19 PANDEMIC. At least one example in each chapter illustrates how actual managers have directed their businesses' responses to handling the challenges inherent in the recent COVID-19 pandemic.

• REVISIONS AND UPDATES FOCUS ON HIGH STUDENT ENGAGEMENT. Memorable, contemporary photos for key examples work with updated feature boxes and the approximately 30 "Snapshot" brief examples of individuals and organizations in each chapter to bring examples to life and keep content relevant for students. These features also work with the interactive "Know Yourself" questionnaires at the beginning and middle of every chapter to keep students actively learning and applying principles.

• UPDATED PERSONAL EXPERIENTIAL EXERCISES HELP STUDENTS APPLY THEIR LEARNING TO WORK EXPERIENCES. Your students can complete these powerful Experiential Exercises, which appear at the end of each chapter, on their own, online or in-class, depending on your preference.

• UPDATED SMALL GROUP BREAKOUT EXERCISES ENCOURAGE STUDENT PARTICIPATION. You can use these specially designed Small Group Breakout Exercises, which reflect the latest management developments and content, either in-class or online to reinforce important principles and applications.

• UPDATED ETHICAL DILEMMAS EXPLORE SOME OF TODAY'S MOST CHALLENGING MANAGEMENT ISSUES. You can use these ethical dilemmas to prompt meaningful group or class discussions, or you can use the dilemmas as online assignments to encourage students to explore today's important ethical issues independently.

• UPDATED CASES FOR CRITICAL ANALYSIS STRENGTHEN STUDENTS' DECISION MAKING AND CRITICAL-THINKING SKILLS. These timely cases stretch students' critical-thinking abilities as they investigate management problems, examine the options, propose and support the best business solutions. You can use these cases to facilitate class or group discussions or as online student assignments.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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