MGMT4,
4th Edition

PART 1: INTRODUCTION TO MANAGEMENT
1. Management
2. History of management
3. Organisational environments and cultures
4. Ethics and social responsibility

PART 2: PLANNING
5. Planning and decision making
6. Organisational strategy
7. Innovation and change
8. Global management

PART 3: ORGANISING
9. Designing adaptive organisations
10. Managing teams
11. Managing people: human resource management

PART 4: LEADING
12. Motivation
13. Leadership
14. Managing communication

PART 5: CONTROLLING
15. Control
16. Managing information
17. Managing service and manufacturing operations

• Chuck Williams

  Dr. Chuck Williams is a Professor of Management in the Andre B. Lacy School of Business, formerly known as the College of Business, at Butler University. Dr. Williams previously served as Dean of the College of Business at Butler University, Dean of Eberhardt School of Business at the University of the Pacific, and Associate Professor of Management at the M.J. Neeley School of Business at Texas Christian University. Dr. Williams has also served as Associate Dean and Chair of Management and has taught at Michigan State University and Oklahoma State University. Dr. Williams received his BA in psychology from Valparaiso University. He specialized in organizational behavior, human resources, and strategic management while earning his MBA and PhD in business administration from Michigan State University. His research interests include employee recruitment and turnover, performance appraisal, and employee training and goal setting. Dr. Williams has published research in the Journal of Applied Psychology, the Academy of Management, Human Resource Management Review, Personnel Psychology, and the Organizational Research Methods Journal. He was a member of the Journal of Management’s editorial board and currently serves as a reviewer for numerous other academic journals. He was also webmaster for the Research Methods Division of the Academy of Management.

• Alan McWilliams

  Alan McWilliams is a Lecturer in the College of Business at Victoria University, where he teaches the first-year Management course. In academia since 1990, Alan previously worked in various management and HR roles in hospitality and within the Tasmanian State Public Service. Alan’s research interests include team-based organisations, employee relations management and management issues within the hospitality and events industries. Alan has published in numerous refereed journals and has presented at a variety of discipline-related conferences. Alan is currently undertaking his PhD at Monash University. His teaching awards include Carrick Australia Award for University Teaching 2007: Citation for Outstanding Contribution to Student Learning; Vice Chancellors citation for outstanding contribution to student learning 2006 and a Vice Chancellors Award for programs which enhance the student experience 2006.

• Rob Lawrence

  Rob Lawrence has many years of senior management experience with Federal and State public services, working as a Project Manager, Ministerial Adviser and speechwriter for Commonwealth and Victorian governments. He also worked for three years as Manager, Learning and Development, for the Australian Public Service Commission. Rob has a BA in Economics, adult training certification, and post-graduate qualifications in Management. His teaching experience includes lecturing in a range of management subjects at Monash and RMIT universities. In recent years Rob has focused on teaching first-year Management at Victoria University. He teaches locally and overseas, mainly in China.

• Wahed Waheduzzaman

  Wahed Waheduzzaman is currently a Lecturer in the Faculty of Business and Law, Swinburne University of Technology, Australia. He completed his PhD in comparative management and public service management from the Victoria University, Australia. Wahed previously worked in different Ministries as a Deputy Secretary to the Government of Bangladesh. Major areas of his research interests are management, local government management, good governance, and public sector management. He has published articles in several refereed journals including Public Administration and Society, Local Government Studies, Australian Journal of Political Science and Australian Journal of Public Administration. outstanding contribution to student learning 2006 and a Vice Chancellors Award for programs which enhance the student experience 2006.

• Available for the first time on the MindTap eLearning platform to support blended delivery. Includes audio summaries, self-assessments, media quizzes and *NEW* concept videos

• NEW Part Openers highlighting POLC structure and allowing for easier navigation of the print book

• NEW examples that reflect contemporary management practices and challenges such as the royal commission in Chapter 1, Tiger Scoot/Virgin throughout Chapter3, and the Big 4 Banks and drought relief in Chapter 4. These regional, relevant examples help students link management theory to practice

• NEW Cert IV Leadership and Management mapping grid for the VET market for BSB42015

• Advance students' understanding of core management concepts with the *NEW* concept clips integrated throughout the MindTap and linked to the textbook

• Add flexibility and enhance accessibility in your course with MGMT's innovative, blended approach that combines concise content with rich online resources via the MindTap platform

• Keep students engaged with the highly visual, student-friendly design that breaks down challenging concepts for better understanding

• Easily plan your course, including assessment and homework, using the detailed instructor manual that includes lesson plans and activities, supported by the MindTap learning path. Seamlessly integrate digital learning into your course with the MindTap icons integrated throughout the text to guide students to the digital learning tools

• Tear-out review cards at the end of the printed text allow for quick on-the-go overviews of learning outcomes and key terms

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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Cognero Test Bank for Williams/McWilliams/ Lawrence/Waheduzzaman's MGMT4 2-term Instant Access
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Instructor Website for Williams/McWilliams' MGMT4
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MGMT4 Artwork from the text
9780170438490

MGMT4 Instructor's Manual
9780170438513

MGMT4 PowerPoint Slides
9780170438506

MGMT4 VET Mapping Grids (Cert IV & Diploma)
9780170438483